Shipping policy
At Kresca Creative, we’re all about making everyday care easier — that includes transparent, stress-free shipping. Every order is carefully processed and shipped with love from our trusted fulfillment partners around the world. 💛
📦 Processing Time
All orders are processed within 1–5 business days after payment confirmation.
Once your order is processed, you’ll receive a tracking number via email so you can follow your package’s journey.
During high-demand seasons (like holidays or major sales), processing may take a few extra days — but we’ll always keep you updated.
🌍 Shipping Times
Delivery times depend on your location:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| Canada | 10–20 business days |
| United Kingdom | 7–15 business days |
| Australia | 10–20 business days |
| Rest of the World | 10–25 business days |
🕊️ Please note: These are average estimates. Actual delivery time may vary slightly depending on customs clearance, local carriers, or global shipping delays.
✈️ Tracking Your Order
Once your order ships, you’ll receive an email with a tracking link.
You can also track your package anytime by contacting our support team at support@krescacreative.com.
💌 Lost or Delayed Packages
If your package is delayed beyond the estimated timeframe, reach out to us — we’ll help you locate it.
Kresca Creative is not responsible for lost or stolen packages once marked “delivered,” but we’ll do our best to support you in filing a claim or resending your order if possible.
❌ Wrong Address Disclaimer
Please double-check your shipping details at checkout.
We can’t guarantee changes once the order has been placed, as processing starts quickly. If the address provided is incorrect, we’re unable to refund or resend until the package is returned to our warehouse.
💬 Need Help?
Our customer care team is always here for you.
Contact us anytime at support@krescacreative.com for questions about your order, delivery status, or tracking updates.